RMA (Return Material Authorization) Request

For each product listed, determine the most appropriate return code from the drop down list. Please supply additional information as necessary in the space provided. Requests will be reviewed by Milbank. When approved, an RMA number will be sent to you. International customers please use "Non–USA" for your rep's name.

Required fields are indicated with an asterisk ( * ) and must be completed before your request can be accepted.

Contact Information
I am a
* Who's your local manufacturer's rep?  
* Customer  
* RMA Date  
Address (cont.)  
* City  
* Email  
* Phone  
Account Number  
Ref / D.M. Number  
* Rep Agency  
Return Information 
* Return Qty  
* Catalog Number  
* Unit Cost/Price $  
* Invoice / PO Number  
* Requested Action

* Reason  
Additional Information (200 characters max)  
Additional Returns? Yes  

Note: if returning a generator, please include the model and serial number in the ' Additional Information' field.

File Attachments  


File attachment rules: File attachments are limited to a total of 10 megabytes, and may only consist of the following file types:

  • Adobe Acrobat (.pdf)
  • MS Word document (.doc or .docx)
  • MS Excel document (.xls or .xlsx)
  • Image file (.jpg, .tif, .png or .gif)
  • AutoCad file (.dwg or .dxf)
  • Text file (.txt)
Click to submit RMA email