RMA (Return Material Authorization) Request

All requests will be reviewed by Milbank. When approved, an RMA number will be sent to you.  Only one return reason per RMA request.  If you have any questions concerning a return, please contact your Milbank Representative.

Required fields are indicated with an asterisk ( * ) and must be completed before your request can be accepted. Use the tab key or mouse click to navigate the form.

Requestor Contact Information
Determine the most appropriate return reason from the drop down list.
* Name  
* Email  
* Phone Number  
* Return Request Date  
* Requested Action  
* Return Reason  
* Have you already debited or short
paid a Milbank invoice for this item?

 
Please provide a minimum of ONE of the below pieces of information

Multiple orders can be entered with a comma. Orders must be for the same customer. One customer for each return request.

* Sales Order Number  
* Purchase Order Number  
* Invoice Number  
 
File attachments

QUALITY OR DAMAGED PRODUCT WITH THE FOLLOWING RETURN REASON CODES MUST HAVE PICTURES OF DAMAGED PRODUCT INCLUDED TO BE CONSIDERED FOR APPROVAL

  • 600 - DAMAGED - CARRIER
  • 601 - DAMAGED - CONCEALED
  • 610 - QUALITY/PRODUCT PROBLEM
Select the file to attach and click the Upload button.


 

 

File attachment rules: File attachments may only consist of the following file types:

  • Adobe Acrobat (.pdf)
  • MS Word document (.doc or .docx)
  • MS Excel document (.xls or .xlsx)
  • Image file (.jpg, .tif, .png or .gif)
  • AutoCad file (.dwg or .dxf)
  • Text file (.txt)
 
 
Please finish editing items before continuing. Please click the button only once. Be aware that it may take several seconds for your submission to complete.